Terms of service
Terms of Service
Welcome to Crafted Linen, your trusted destination for premium handworked linen shirts. By using our website or purchasing our products, you agree to the terms outlined here. These Terms of Service serve as an agreement between you and Crafted Linen and outline your responsibilities as a user and our obligations as a service provider. Please take the time to read this document carefully. If you do not agree with any part of these Terms, we kindly ask that you refrain from using our website or services.
About Crafted Linen
Crafted Linen specializes in creating handworked linen shirts of exceptional quality. We take pride in blending craftsmanship and luxury to bring you products that are both beautiful and functional. By using our website, you gain access to our carefully curated collections, detailed product descriptions, and a seamless shopping experience. These Terms govern your use of all features, content, and services available on our site.
Throughout this document, the terms “we,” “our,” and “us” refer to **Crafted Linen**. The term “you” refers to any individual accessing or using our website and services.
Using Our Website
By using our website, you agree to:
1. Provide Accurate Information: Ensure that the details you provide during sign-up, purchasing, or contacting us are accurate, complete, and up-to-date.
2. Follow Applicable Laws: Avoid using our website for any illegal activities or purposes that violate local, state, or international laws.
3. Respect Others: Avoid posting or transmitting harmful, offensive, or misleading content that could disrupt the experience of other users or harm our brand.
We reserve the right to deny access to our website or services to anyone who fails to comply with these Terms.
Your Account
If you create an account with us, you are responsible for maintaining the confidentiality of your login credentials. You agree to:
- Keep your password secure and not share it with others.
- Notify us immediately if you suspect unauthorized access to your account.
- Use your account only for personal purposes and not for fraudulent or commercial activities.
We are not responsible for any loss or damage resulting from unauthorized use of your account.
Placing an Order
When you make a purchase from Crafted Linen, you agree to the following:
1. Order Confirmation: After placing an order, you will receive a confirmation email. If there are any issues, we will contact you promptly to resolve them.
2. Payment Details: Payments must be completed at checkout using one of the secure payment methods provided. Your payment information is processed through encrypted channels to ensure maximum security.
3. Order Cancellations: We reserve the right to cancel orders for reasons such as incorrect pricing, suspected fraud, or stock unavailability. If your order is canceled, you will be notified immediately, and a refund will be issued if payment has already been made.
Pricing and Product Descriptions
We strive to ensure that all pricing and product information on our website is accurate. However, occasional errors may occur. In such cases:
- Pricing Errors: If a product is listed at an incorrect price, we reserve the right to cancel orders placed at that price and offer a full refund.
- **Product Descriptions:** While we make every effort to display product details accurately, there may be minor differences in color, texture, or finish due to screen settings or natural variations in materials.
If you have any questions about our products, please contact us before making a purchase.
Shipping and Delivery
At Crafted Linen, we aim to deliver your orders quickly and efficiently.
1. Delivery Times: Estimated delivery times are provided during checkout and may vary based on your location. Unexpected delays may occur due to factors beyond our control, such as weather, customs, or courier issues.
2. Shipping Costs: Shipping charges will be calculated at checkout and are non-refundable unless an error was made on our part.
3. Tracking: Once your order is shipped, you will receive a tracking number to monitor its progress.
We are not liable for delivery delays caused by third-party couriers or incorrect shipping details provided by customers.
Returns and Exchanges
Your satisfaction is important to us! If you’re not completely happy with your purchase, you can request a return or exchange under our Return Policy:
1. Eligibility: Products must be returned in their original condition, unworn, and with tags intact.
2. Return Window: Returns must be initiated within 14 days of receiving your order.
3. Refunds: Refunds will be processed within 7-10 business days of receiving the returned item. Original shipping charges are non-refundable.
Please contact us for assistance with returns or exchanges.
Cookies and Privacy
We use cookies and similar technologies to improve your browsing experience. Cookies help us:
- Remember your preferences, such as language and currency settings.
- Provide personalized product recommendations.
- Analyze website traffic and improve our services.
By using our site, you agree to our use of cookies. You can adjust your cookie preferences through your browser settings. For more details, refer to our Privacy Policy.
Intellectual Property
All content on this website, including images, text, logos, and designs, is the property of Crafted Linen and protected by copyright laws. You may not copy, distribute, or reproduce any content without our written consent.
Third-Party Services
We may use third-party services for payment processing, shipping, and analytics. While we choose our partners carefully, we are not responsible for their actions or policies. Always review the terms and privacy policies of any third-party service you interact with.
Prohibited Activities
To maintain a safe and enjoyable experience for all users, you agree NOT to:
1. Use our site for fraudulent, illegal, or harmful activities.
2. Attempt to hack, disrupt, or damage our website or its content.
3. Post or share harmful, offensive, or misleading content.
4. Copy or distribute our content without permission.
Engaging in prohibited activities may result in the suspension or termination of your access to our website.
Limitation of Liability
While we do our best to provide a seamless experience, we cannot guarantee that our website will always be error-free or uninterrupted. By using our site, you acknowledge that:
- Your use of the website is at your own risk.
- We are not responsible for losses caused by errors, delays, or interruptions in service.
- Our liability is limited to the value of your purchase, as permitted by law.
Updates to These Terms
We may update these Terms of Service to reflect changes in our business or legal requirements. Updates will be posted on this page, and we encourage you to review them regularly. Your continued use of the site constitutes acceptance of the revised Terms.
Governing Law
These Terms of Service are governed by the laws of India. Any disputes will be resolved in accordance with Indian legal jurisdiction.
Contact Us
We’re here to help! If you have any questions or concerns about these Terms, please get in touch with us: craftedlinen@gmail.com
Thank you for choosing Crafted Linen. We are committed to providing you with exceptional products, outstanding service, and a secure shopping experience. Enjoy exploring our collection of handworked linen shirts!